Terms and Conditions

Services, deposits and pre-booking

At Banzai Bikes we book all bikes in in person.

This is so we can get an accurate idea of any work or parts you need, and also because we take a 20% deposit upfront to secure your slot.

Pre-Booking is welcome but still needs to be done in person and If you don't drop off your bike at the time agreed your deposit is forfeit. 

All Finished jobs must be collected within a week of notification of completion, unless a specific date has been arrainged with the owner.

Any late collections will incur a storage fee, payable before collection can be completed.

The fee charged will be based on size of bike and length of time left uncollected.

Fees start at £5 a day and and be up to £200 a day.

If the fee amount hits more that the value of the bike we will re-possess your bike and sell it on to cover the unpaid costs and fees.

Custom builds and paintwork.

All custom build time and price quotes are estimates and can change. 

Invoices are split into materials deposit and final payment, materials deposit must be payed before any work can begin. Final payment is payable upon completion and no products will be handed to the client till invoice is complete.

No refunds are granted for custom builds and paint work, except in very extreme circumstances at the discretion of the owner.

If you the client cancels a custom order before completion any deposits or materials costs payed are non refundable, except in extreme circumstances at the discretion of the owner.

All custom jobs must be collected within a week of notification of completion, unless a specific date has been arraigned with the owner.

Any late collections will incur a storage fee, payable before collection can be completed.

The fee charged will be based on size of item and length of time left uncollected.

Fees start at £5 a day and can be up to £200 a day.

If the fee amount hits more that the value of the item we will re-possess your item and sell it on to cover the unpaid costs and fees.